We work with several national and international courier companies to deliver your orders at early as possible.
1. Shipping Charges
Etouchkart.com provides free and express shipping on orders worth Rs 599 & above and will attract a shipping charge of Rs 65 on orders below Rs 599.
2. When can I expect delivery?
We try to ship majority orders out of our warehouse within 24 hours of order confirmation. However, each location has a different delivery time frame committed by the courier partner. Most of the orders in metro cities takes 6-7 business days and for ruler area orders may takes 8-10 business days for delivery.
3. How will my order be shipped?
We use several national courier services to deliver your order to your door steps.
4. Do you ship internationally?
Yes, we ships orders worldwide. We use international reputes ecommerce courier services for your delivery.
5. When can I expect delivery for international location?
Depending on your location, you may receive your orders within 18-21 business days.
You may track your order from shipping location to delivery location.
Important Points..
1. In the unlikely event, we are unable to deliver any item in your order, be assured that you will not be charged for that item in case of Cash on Delivery payment, or the full amount charged for the item will be refunded in case of online payments.
2. In the unlikely event that we are not able to ship your order completely within 10 working days of the order, we shall cancel the remaining unshipped part of the order, and send you an email informing you about the same. In such cases, your payment against the unshipped part of the order shall be refunded to your bank account.
3.If believe that the packaging is tampered with or damaged at the time of delivery, please refuse to take delivery of the package, and call our Customer Care at 00000000 or email us at customercare@etouchkart.com, mentioning your order reference number. We shall make our best efforts to ensure that a replacement delivery is made to you at the earliest.
4. Some locations in India are served by India-Post. In case a Cash-on-Delivery order is shipped through VPP service of India Post, then India Post might levy an additional charge of 5% of invoice value which will be collected by the local post-office at the time of delivery.